Privacy Policy

At Viyan Sahas, we value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Viyan Sahas (“we”, “our”, “us”) collects, uses, shares, and protects your personal information through our website https://viyansahas.com/.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws of India.

Collection of Your Information

When you use our website, we may collect information including:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History
  • IP Address
  • Browser Information

You may browse certain sections of our website without providing personal information. However, placing orders and accessing certain features may require registration and information submission.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Process payments
  • Provide customer support
  • Send order updates and notifications
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers and updates (with your consent)

Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance customer experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Service providers assisting website operations
  • Government authorities when required by law

All third parties are required to protect your information appropriately.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Certain information may be retained for accounting, taxation, and compliance purposes.

Your Rights

You may:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.

Contact Information

Viyan Sahas

Website: https://viyansahas.com/

Email: viyansahas@gmail.com

Phone: +91 79972 06910

Address:

UVERA Heights, 12th Floor, Flat No. 1216
Behind LPT Market, LB Nagar
Hyderabad, Telangana – 500074
India

Customer Support

For any questions, concerns, complaints, or requests related to this Privacy Policy or your personal information, please contact:

Email: viyansahas@gmail.com

Phone: +91 79972 06910